Privacy policy

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Welcome to our Privacy Policy page. At fywuzoo.com, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website.

What Data We Collect

We may collect and process the following types of personal data:

Personal identification information: such as your name, email address, phone number, and postal address when you voluntarily provide these details.
Technical data: including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage data: information about how you use our website, pages visited, time spent on pages, and other diagnostic data.
Cookies and tracking data: see the Cookies section below for more details.

How We Use Data

Your personal data is used for the following purposes:

To provide, operate, and maintain our website effectively.
To improve your browsing experience by personalizing content and features.
To communicate with you, including responding to inquiries and providing customer support.
To send you updates, newsletters, and promotional materials if you have opted in to receive such communications.
To detect, prevent, and address technical issues and fraud.

Cookies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us recognize repeat visitors and understand user behavior.

You can manage your cookie preferences through your browser settings. Disabling cookies may impact website functionality.

We use:

Essential cookies: necessary for website operation.
Analytical cookies: to collect anonymous data on site usage to improve our services.
Functional cookies: to remember your preferences and settings.

Third-Party Links

Our website may contain links to third-party websites or services. These external sites have their own privacy policies, and we do not accept any responsibility or liability for their content or data practices.

Please review the privacy policies of any third-party sites you visit through links on our website before providing them with your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure socket layer (SSL) encryption for data transmission.
Regular security reviews and updates.
Restricted access to personal data to authorized personnel only.
Data backup and recovery procedures.

While we strive to secure your personal data, no data transmission over the Internet is 100% secure and we cannot guarantee absolute security.

User Rights

You have the following rights regarding your personal data under applicable data protection laws:

Right to access: You may request a copy of the personal data we hold about you.
Right to rectification: You may ask us to correct any inaccurate or incomplete data.
Right to erasure: You can request us to delete your personal data in certain circumstances.
Right to restrict processing: You may request to limit how we use your data.
Right to object: You have the right to object to certain data processing activities.
Right to data portability: You may request your data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please contact us at:

Email: help@fywuzoo.com
Phone: +44 20 7946 3821
Address: 5 Montague Street, London WC1B 5BP, United Kingdom
Social/X: https://x.com/LondonUrbanHome

Thank you for trusting us with your personal information. We value your privacy and will continue to protect it with the highest standards.